A hidden danger of AI is that it creates customer expectations you can’t meet

Summary: AI has changed customer expectations. People now assume you can deliver magical experiences, even when you can’t. Failing to meet those (unrealistic) expectations damages trust. Audit, adapt, communicate, and close the gap. There are a lot of wonderful things about AI. There are also a lot of scary things. One of the scary things…

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Android comic

Does AI make you laugh? Humor and tone are the next step in AI training

Summary: AI can mimic famous styles, but to create truly impactful content, it needs better human feedback. This may come through future technologies like smartwatches measuring real-time reactions. Scott Frothingham posted a collection of 15 sayings from Yogi Berra on LinkedIn. They’re funny, a little confusing, and insightful. That made me wonder, “Can AI do…

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Nun using ChatGPT

Why ChatGPT struggles with math (and how to fix it)

Summary: ChatGPT sometimes fails math-based questions because it defaults to text pattern-matching. To get better answers, explicitly instruct it to calculate, provide structured data, and verify its responses. ChatGPT Fails Catechism Class! I learned something interesting about the way ChatGPT processes information that might help you get better results when using AI tools. A friend…

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Beowulf grappling with Grendel

What Beowulf can teach us about AI-generated content

Summary: Listening to Beowulf exposes you to “kennings,” which are vivid, unexpected expressions — usually a pair of words — that put a different spin on a name or concept. Unlike AI’s predictable phrasing, creative language like kennings breaks linguistic patterns, making content more engaging, memorable, and uniquely human. While I was heating the pan…

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