Recent Articles

Man at typewriter

ChatGPT writes a B2B publishing e-newsletter

Summary: I asked ChatGPT to write an e-newsletter on recent developments in B2B publishing. Here’s what I got. I did not change the text, but I did provide some additional formatting, and included some of the sources at the bottom of the article. B2B Publishing: Navigating New Frontiers AI Integration Reshapes B2B Publishing Landscape Artificial…

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Rubber duck debugging

How a rubber duck can help you solve that impossible problem

Summary: Kidlin’s Law and Rubber Duck Debugging show that writing or verbalizing an issue brings clarity and often reveals a path to the solution. This article explores mental models like the Five Whys, dialectical thinking, and structured procrastination to enhance problem-solving. This morning I heard about Kidlin’s law, which instantly resonated. It’s one of those…

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beautiful woman listening to a podcast

The subtle triggers that ruin customer engagement

Summary: Subtle signals can send an emotional message you didn’t intend. Businesses must recognize hidden triggers in e-newsletters, videos, and podcasts to maintain engagement and trust. When my kids were little, I noticed something strange when we watched movies together. Before anything scary happened, they’d already be afraid. They weren’t reacting to what was on…

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Nun using ChatGPT

Why ChatGPT struggles with math (and how to fix it)

Summary: ChatGPT sometimes fails math-based questions because it defaults to text pattern-matching. To get better answers, explicitly instruct it to calculate, provide structured data, and verify its responses. ChatGPT Fails Catechism Class! I learned something interesting about the way ChatGPT processes information that might help you get better results when using AI tools. A friend…

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Magazine production

Changing fulfillment vendors? Consider radical simplification

Summary: Changing fulfillment providers can be a nightmare, but it’s also an opportunity to simplify outdated processes. This article explores the complexity of publishing fulfillment and makes a case for radical simplification. Yesterday, I spoke with some publisher friends about the possibility of changing fulfillment companies. I’ve done that a few times. I’ve also had…

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