Greg Krehbiel

Rubber duck debugging

How a rubber duck can help you solve that impossible problem

Summary: Kidlin’s Law and Rubber Duck Debugging show that writing or verbalizing an issue brings clarity and often reveals a path to the solution. This article explores mental models like the Five Whys, dialectical thinking, and structured procrastination to enhance problem-solving. This morning I heard about Kidlin’s law, which instantly resonated. It’s one of those…

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beautiful woman listening to a podcast

The subtle triggers that ruin customer engagement

Summary: Subtle signals can send an emotional message you didn’t intend. Businesses must recognize hidden triggers in e-newsletters, videos, and podcasts to maintain engagement and trust. When my kids were little, I noticed something strange when we watched movies together. Before anything scary happened, they’d already be afraid. They weren’t reacting to what was on…

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Nun using ChatGPT

Why ChatGPT struggles with math (and how to fix it)

Summary: ChatGPT sometimes fails math-based questions because it defaults to text pattern-matching. To get better answers, explicitly instruct it to calculate, provide structured data, and verify its responses. ChatGPT Fails Catechism Class! I learned something interesting about the way ChatGPT processes information that might help you get better results when using AI tools. A friend…

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Magazine production

Changing fulfillment vendors? Consider radical simplification

Summary: Changing fulfillment providers can be a nightmare, but it’s also an opportunity to simplify outdated processes. This article explores the complexity of publishing fulfillment and makes a case for radical simplification. Yesterday, I spoke with some publisher friends about the possibility of changing fulfillment companies. I’ve done that a few times. I’ve also had…

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Marketing automation

How to keep your marketing automation campaigns from ruining your week

Summary: Marketing automation saves time and increases efficiency but can fail spectacularly if not managed properly. This article highlights common pitfalls, such as data errors, unintended campaign expansion, and system failures. It emphasizes proactive monitoring, collaboration, and regular audits to prevent costly mistakes. Marketing automation is a great tool. It allows companies to set up…

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Getting a second opinion

10 reasons business leaders need to seek out second opinions

Business leaders should aggressively seek out second opinions from outside their organization. Here are ten reasons why. You’re working with incomplete information. No matter how much you’ve researched the topic, you almost certainly missed something. A second opinion may reveal gaps in your knowledge or alternative sources of insight. You’re surrounded by people who have…

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