Maynard Ferguson was one of my trumpet-playing heroes in high school. He was a fabulous trumpet player who (I’m told) wasn’t able to teach others how to do what he did.
That’s not unusual. Some people can do a thing but don’t understand exactly how or why they’re so good at it.
Teaching, coaching, and mentoring are separate skills from doing.
If you have an expert on staff, don’t assume the expert is the right person to train others. You may need to find someone who can translate that expertise into actionable steps.
That person — that knowledge engineer, or skills translator — has to observe, ask the right questions, convert messy, intuitive practices into clean, structured processes and formats, and do it all with the emotional intelligence to avoid upsetting egos, or causing defensiveness or insecurity. That’s a very special set of skills.
Think of that function as the extraction layer between raw genius and scalable knowledge.
Hint: Develop the mental habit of flipping the script, or the proverb, to see what you can learn.