questions

The next step for publishers is to learn from your audience’s questions

Summary: The article discusses the value of questions in social media and AI interaction. The author shares experiences with ChatGPT, both its capabilities and limitations, and reflects on an essay by unCharles about the hierarchy of social media engagement—likes, comments, and questions, with questions ranked highest due to their interactive nature. Questions reveal much about…

Read More
A/B testing

Mastering A/B Testing: Strategies and Insights from Sascha Bossen and Yours Truly

Summary: In his article on A/B testing, Sascha Bossen emphasizes monitoring the novelty effect, ensuring statistical significance in test groups, focusing on one KPI per test, and using usability testing when traffic is low. Additional advice includes avoiding prolonged tests, not getting overwhelmed by uncontrollable variables, and mimicking successful companies like Amazon. A/B testing can…

Read More
elegant woman reading magazine

Does AI + publishing = Idiocracy?

Summary: The print to digital transformation in publishing led to a decline in the quality of content as publishers pursued reach and traffic. AI threatens to accelerate that decline. Publishers need to stop and think about the future of their industry and how to arrest this decline in quality. Bo Sacks visits my inbox every…

Read More
woman admiring her reflection

The Balancing Act of Personalization: Navigating Benefits, Privacy Concerns, and the Quest for User Trust

Summary: The article discusses the benefits and challenges of personalization. While personalized content, like using a person’s name in an email, is effective, excessive personalization can raise privacy concerns and discomfort. The article questions the reliability of data, clashes with user preferences, and the potential negative effects of perfect personalization. It suggests users may prefer…

Read More
Darth Vader

Like Darth Vader, Google is unilaterally altering the deal with publishers

Summary: The article criticizes Google’s transformative shift in how it utilizes content by directly displaying answers on search engine results pages. The author argues that Google is no longer facilitating content discovery but replacing publishers without their consent. This change negatively impacts publishers as users are less likely to visit their sites, and copyrighted material…

Read More
Greg Krehbiel in Abu Dhabi

Insights from the Global Media Congress: Navigating Trends, Video Dominance, and the Future of Communication

Summary: Discover key insights from the Global Media Congress in Abu Dhabi, covering content ideation tools, the evolving landscape of communication preferences, the rising importance of video, tools for video optimization, measuring influence over influencers, and trends like the merging of physical and digital realms. Explore perspectives on AI security, combating disinformation, and the significance…

Read More
Caveman painting on a wall

Publishers should consider changing their view of customers from consumers to creators

Summary: Prehistoric cave art shows the human instinct to create. Tens of thousands of years ago, our ancestors made art in hard-to-reach places, illustrating the enduring desire to express themselves. In this light, should AI be seen as a tool rather than a threat? Can businesses, including publishing, help customers harness AI to create unique…

Read More
gorilla driving big rig

Google doesn’t like copyright

Summary: Google is offering to cover legal costs for AI users facing copyright lawsuits, sparking speculation about its motives. Some believe Google’s confidence in winning lawsuits or legislative support drives this, while Dominic Young sees it as a game of chicken. Another perspective suggests that Google’s mission to make information universally accessible challenges copyright and…

Read More
female marketer

Engagement metrics for subscriptions

Summary: What are the best engagement metrics for subscription models? This article emphasizes the importance of distinguishing between content engagement and propensity to subscribe, with actions like e-newsletter sign-ups and registration being key. Exposing readers to diverse topics and authors is encouraged, along with increasing time spent on the platform. The ultimate goal is to…

Read More
Crystal ball

Strategy is not planning

Here’s my summary of a very interesting talk by Roger Martin on Harvard Business Review. He raises the question, “what is the difference between planning and strategy?” Strategy, he says, is 1. an integrated set of choices 2. that position you on a playing field of your choice 3. in a way that you win….

Read More